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Question:
What is my Cart option?
Answer:
Like the shopping carts in a store, my cart helps you keep the things you want at one destination while you continue browsing or leave the site to think about it.
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Question:
Can I delete my products from my cart?
Answer:
Yes, if you wish to remove a particular product from your cart, click on 'Manage Your Cart.' And after clicking this section, you will be able to see all the products in the cart. Then click on the 'delete' icon next to the item you wish to remove from your cart.
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Question:
Do you offer mid-night delivery?
Answer:
We understands the emotions of celebrating an occasion with your friends and family. So we have offered an option of a Midnight delivery for you. You can get your order on the selected date by spending some extra delivery charge.
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Question:
What is the meaning of different order statuses?
Answer:
Amount received: We have received the payment of your order, and your order is ready to be executed.
Amount declined: The transaction for your order has got failed.
Order confirmed: Your order is approved, and it will be delivered to you as per the selected date and time.
Out for delivery: Your order is on the way to you.
Order delivered: Your order has been dispatched.
Delivery attempted: We tried to deliver your order but could not because the recipient's unable/recipient's contact number was not reachable.
Returned to Us: The respective delivery partner tried to deliver your order thrice but could not because the recipient was available at that time.
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Question:
Where and how to track my shipment of the orders?
Answer:
You can track your order for the latest delivery information. On the main page site, you will see a 'Track Order' option on the top right corner of the page. Enter your order number, email id, or contact number. Then click on 'Track Order' to see the current status of your order.